Summary
VT Markets is a multi-asset online CFD broker offering access to a diverse portfolio that includes forex pairs, commodities, indices, stocks, ETFs, cryptocurrencies, and bonds.Regulated
Payment Methods Used
Bank Wire, Credit Card, Debit Card, Skrill, Neteller, Bitcoin, EthereumMeta Trading Softwares Used
MT4, MT4 WebTerminal, MT5Overall Rating
3.4/5Reviews
1/5
This is totally a scam broker, I deposit 500usd and profit around 520usd, once I decided to withdraw, they lock my withdrawal for no reason. Support no response just tell me forwarded to the relevant department, withdrawal wait more than 10ams still not arrived yet My account name is PRABAKARAN AL Mt4 id is 8677841
4/5
I’m having trouble with withdrawing my money from them. It’s almost one month now and still nothing, and all what support says is, Rest assured that once there is any update you will receive an email notification from us. I think it’s lost money, so guys think twice before depositing your money to them. Edit: Got my money back and that was fault of my bank on freezing funds, so technically nothing to do with VT market. Also changed rating for 4 stars because everything else was good.
1/5
Someone took access to my account by changing my phone number I asked vt markets to change the phone number I sent everything passport selfie ... as requested but they don't want to change the false phone number ! I can't do anything with a stolen account I asked at least that I could delete the account and recreate a new one and the answer was not so for me it s a bad broker
1.4/5
Account no 8673712 So VT market replied to my review and they said that my account is going through KYC verification. I just wanted to know that does this verification goes on for more than 1 month? What kind of verification is this? Neither you reply to my mails and now you are saying this. Worst customer service
4/5
I am new to trading, and I appreciate the fact that VT Markets allows me to trade Bitcoin and other assets with a small deposit. Withdrawing has also been easy. The questions/answers in their Help Center are educational.
1/5
Very bad Company Be careful with this company. I opened an account and made a trade to test the platform, and I noticed that they charge hidden expenses that are not on the website. I asked for customer support, it's really horrible, they don't even know how to explain where these administrative costs come from. There are hidden commissions in indices and shares that the website says there are not. This company is not to be trusted, the support was horrible, and even today I still haven't received the withdrawal requested a few days ago... I DO NOT RECOMMEND IT!
1.3/5
The absolute worst experience working with a company. VT Markets approved my account to upload funds and trade with them, only to then request documents again to return my money to me and reject them. These were IDENTICAL DOCUMENTS of ID and POA approved by them in the first place, but now will not return my investmented money back to me. I am appalled by this. Why even ask for verification again? And how can you reject IDENTICAL documentation? And no matter what I tried with their customer service did not resolve it. If you approved the account in the first place, then you must give the funds back to the user! I wouldn't trust this company with €1.00, much less an investment.
4/5
VTMarkets just works. The KYC/onboarding process is relatively quick and straightforward, with good support. There are options that allow you to deposit and trade in a couple of hours. Withdrawals arrive in a few days. The technology has had no issues so far. The only potential issue is the lack of oversight from EU/US/UK financial authorities.
1.5/5
DO NOT USE THIS COMPANY. They do not follow their own or international money laundering and theft and fraud prevention guidelines and will approve the removal of money from YOUR account to the account of a THIEF. They will transfer money from your trading account to bitcoin accounts even if your money was paid in from personal currency accounts. This is typical of a classic money laundering/theft operation. They say they wont, but they do, and when you prove it they refuse to speak to you. Their customer support is so bad that even after being notified of an account being hacked immediately it happened, it took 3 days and third party intervention to get any response at all, by which time the hacked account had been emptied. And THEN THEY BLAME IT ALL ON YOU.
1.1/5
I have currently had a pending withdrawal for a week, they have not yet processed it, they only tell me that my account agent will contact me but that contact has never arrived. I contact them through the chat and some tell me that the withdrawal is accepted but that they are processing it. Today I wrote to them again and now it is not accepted, they tell me to wait for the message from my account agent. I'm tired of waiting so much, I hope that by commenting on this here it will be resolved before taking action with regulators. I deposited when you told me that my documents were verified, do not deceive.
4/5
Great broker, if something goes wrong, wich can allways happen, it gets resolved in minutes. The people behind the helpdesk are super friendly and will allways assist you.
4/5
One of the best brokers I have dealt with. The spread and commission charges are incredibly low, and I loved the execution speed which was vital for my trading strategy. They offer a large array of trader tools, daily market analysis, and different trading platforms to choose from. Withdrawal processing time was maximum 4 hours, and deposits were almost instant
1/5
Trading wise it sims good by for some reason they took "audit credit of $270 from my account and I also initiated a withdrawal of $500 and $70 but it showed on the system its completd but I didn't received it yet terrible customer support never reply to my question and they even block my email from sending them quastion if any from their team see this please reply and I will consider to take this review off the platform based on your support /Customer services you will give me.pls reach out to me and answer some questions.thats all .there's a telegram group pushing people to use this platform and add some Terablle copy trade which you end up loosing all your money and I will update on the telegram name of the group please don't feel for this scammer
4/5
So far al my experiences were perfectly fine. Nothing bad, but until now I can’t give five stars without experiencing it more. Just chatted with the support team about a few questions, everything got answered by writing and with links to check it myself. All in all, great.
3/5
Don't be fooled by these people you get the same error response every time you attempt to get a withdrawal but no time time is given when you getting paid. I have never had to wait this long to get paid with echelonis elitus, they're the only dependable lot I know.
1/5
Sent a deposit via bank transfer , couldn’t find it, provided proof and still not sorted. Don’t recommend this company ,poor customer service and missing funds. 9435791 VTMarket have replied asking for me to send a further deposit but have made no comment on the transfer sent to then that has gone missing. AVOID this company
1/5
it's been 4 days over 6days including weekends my withrawal of 50k usc have not yet arrive in my acc. OMG. Am I getting scammed?
1.1/5
This brokerage is weird as they stopped me out of a trade that didn’t hit SL. Chatted with then and they just keep running back and forth with no reason. And one other guy says scammer are the one giving negative reviews. You are affiliated with them somehow that’s why if not you don’t have the right to discredit someone later experience.
2/5
I am really disappointed and i doubt the operations and honestly of VT markets. I have submitted all the requested documents for POA verification. Accordingly, I had received confirmation that my verification is complete and I deposited hefty amount with VT market. Please see attached confirmation from VT market recieved over email. However after i deposited funds within 24 hours, the system suddenly shows that i need to submit documents and i get an email that my POA is rejected. Now i cant withdraw my money back. I tried to contact support (wendel) on chat with all evidence but they are extremely incooperative even after showing them all the evidence. This is extremely stressful as the Japanese banks dont mention the address on bank statements.
1/5
Tried to unbind the dumb affiliation thing from my account and they litteraly told me : After checking with the relevant department, you will need to deposit at least 1,000 and trade 2 lots on one of the following products: Forex, Gold, Oil, and Cryptocurrency (except for ETHUSD/ETHEUR/ETHJPY, you will need to trade 20 lots for these products), based on the current rules of changing affiliation. Once the requirement is fulfilled, please contact us again for further assistance. Its crazy that you need to fulfill dumb rules to unbind MY account from scammer affiliation(btw doing what they ask me would lead to giving the affiliation guy more money) Good job for supporting scammers VT market !