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Our research team find this broker as illegal broker with no regulatory authority

TIO Markets

Admin July 14, 2024

Summary

TIO Markets is a leading financial services company providing seamless and real-time access to global financial markets. The company was founded by a group of private investors who had extensive brokerage and trading experience. With the idea to deploy a multi-asset exchange built on block chain technology.

Not regulted

Meta Trading Softwares Used

MT4, MT4 WebTerminal, MT5, MT5 WebTerminal

Overall Rating

2.6/5

Reviews

Jeethu Rajith
2/5

Chat Support needs to improve. Sales staff knowledge is poor related to various details of trading account - especially swap and margin requirements. Many commitments made during sales are not honored promptly and every time the customer executive should be contacted over chat which again is cumbersome.

Afiq Anr
1/5

New client here... tried deposited 10usd to see how fast the transaction is. Received notification that deposit was successful but funds was not reflected in TIOwallets. Been 2 hours still nothing. Contacted live chat, was told that processing can take 24hours. Bad impression for new clients. Will definitely not use this broker.

ForexTrader
1/5

Scam broker , did some testing with their unlimited leverage and I’m telling you they run algos to get you. STAY AWAY

Cia
1/5

You guys said I have been approved for a $500 trading account but I didn’t get the money in my trading account I sent an email you guys didn’t respond to me

Hoummadi mohammed amine
4/5

This is great ! Remember to add swap free accounts on copytrading and a forum where we can discuss with followers and bring more of them

Serhan Dogan
1/5

scammers.. they deleted my profits because of proof of address doc. wasnt good enaugh for them. I uploaded new doc. but my profits are gone..

Soufiane
1.2/5

It's scam one breach accounts don't deal with it it's full scam

Mohamed Laher
1/5

I got scammed over whopping 18.5k and I am pursing the return of my money through the liquidity bank because of the situation I’ve been through. As a goodwill gesture tio market broker return whatever the company made of my accounts as i accepted as I’m in debt and fortunate for this but then I spoke to the gentleman I told him this won’t be end of road still will be pursing return of my money he also agreed to this, shortly the company made me sign some unexpected documents I wasn’t aware of it before in hand we spoke about it on phone I signed it because I need to feed my family as now I’m struggling still and after I received the money I sent the email saying thank you for the money what’s the further steps we can take to get returned of the money and now received an email saying we closed the case etc…. this is unethical taking advantage of my vulnerability situation when I was really pursing return of my deposit your money isn’t protected here as a client they should pursuing my case to the bank as I told my personal experience what’s happened not trying to fob me off in a such a way like this I will waiting for a response now will be getting in contact with financial ombudsman if not sorted within next 7 days

Chady
4/5

Fast and good service from the customer service support Happy to trade with Tiomarkets

OTTO_FX
4/5

This Broker is SAFE been with them for a while now. Fast withdrawal ,fast and understanding customer service tight spread and everything about this company is awesome ... TRADE WITH TRUST WITH TIO MARKETS. love this platform

Petr Synek
2/5

After just half a year I have a sixth advisor. They don't relay information about my situation properly so a new one doesn't know about my status almost anything. They seem to live in a completely different world and consider amounts, which are huge for me, to be insignificant, even though I tell them several times that the sums they talk about are astronomical for me. So far I lost money worth close to half of my annual income.

DR. YouTube
1/5

They charged me double commission because I’m muslim and I can use only swap free account and they only allow me to use mt4 , also they have unprofessional customer support one of them i asked him about something in my account he couldn’t answer me so I asked him to send me them policy he ended the chat directly Update You already have spread and commission but because you are looking for taking extra money you are trying to find excuses also you charge islamic people double at least provide them mt5 not mt4 only also why you don’t answer to my complaint about your customer support if they are not in good mood they will not answer to your inquiries and they will end the chat when you still waiting an answer ** please when you want to reply to my review reply to all review don’t take a part to reply to it and ignore the rest 😉

Charles
4.3/5

Tio Markets is an all round great experience! Good tight spreads on forex pairs, and a great array of stocks available, my one and only con is they do not (as yet) have crypto trading over weekends and I'd like to see that. Great support staff with quick and professional response! They are human and understanding! 5 stars all day!

Johnny Lai
3/5

Ok now that you ask I understand there has to be some sort of clean up on the demo acc. Fair enough :) But i was about to test something on mine and was active trading on it every day and now suddenly everything is gone :( I know you are writing this in your terms, but i do not like it. It's not ok on an active acc. dead or no activity acc ok.

Theressa L.
4/5

I recently had an issue with logging into my MetaTrader 4 account and reached out to customer service for assistance. I was pleasantly surprised by the level of service I received. The representative was patient, knowledgeable, and went above and beyond to help me resolve my issue. They took the time to walk me through the steps needed to access my account and even followed up with me to ensure everything was working properly. This experience has shown me that good customer service is still alive and well. It makes a world of difference when businesses prioritize customer satisfaction and put in the effort to provide excellent service. I am grateful to have received such outstanding support and will definitely be a loyal customer in the future. Thank you for your dedication to providing exceptional service.

Sai
1/5

Don't ever trade using this platform. I deposited 500 EUR. And I didn't like their platform. I withdrew 500 EUR. They only sent me 475 EUR. Their customer care is worst. No reply. Please give me back my 25 EUR.

DES AMEY
1/5

This broker is nothing but stress they handle their customers matters with levity I have sent several emails requesting to change my Gmail address provided them with my id card and I still didn't get a reply they have refused to change my Gmail they want to steal the small money I have left in the broker criminals change my Gmail so I can log back into my broker it's two weeks now since I lost my phone and y'all decide to snub me ....this is my wallet id 43924 look into this once you change my Gmail I will delete this maybe he is the one impersonating

Jean-Philippe
3/5

I sent money to you, and they my bank said the transaction was complete but you didn't revoiced it. the way to send money to my Tio wallet is to complicated. And my soled is loading like i can put money in.

Martin Eshleman
1/5

I got involved with these people a few years ago in the beginning. Back when they were offering their original TIO token. Which was later changed to TIOx. In the past few years, I have witnessed them lie, change terms and apply them retroactively, and commit other fraud. For example, in the beginning, they lured investors in like me and required no KYC. They allowed us to open accounts and deposit too. Later they locked us out of our accounts and locked our tokens. Another example is how they went into hibernation mode near the end of 2019 because they could not make profit during the Crypto bear market. Traders were not able to freely trade the token. Anyone who made referrals for them were also not getting the commissions because of this. The promised daily payouts they mentioned to those who joined their liquidity pool were not being sent too. Here is the events I have documented to prove the fraud: October 2, 2019: They posted on Medium that the exchange is going to be completely revamped. They highly recommended that people check out their new website. Then they said, there is nothing else worth mentioning. How many people considered this as great news and signed up or invested in more coins??? October 7, 2019: They posted on Twitter that it's never to late to join and receive daily payouts. October 21, 2019: Only 2 weeks later, they announce the suspension on Twitter. So from October 2 to October 21 (only 19 days), they go from encouraging everyone to join to closing the exchange! They intentionally lied to lure in more investors and traders before closing the exchange. I have screenshots to prove it all. This company is run by incompetent people who do not even follow their own terms. They have committed fraud and should be reported to authorities and sued.

Karen o'conner
4/5

TIOmarkets offers subscription packages that are worth checking out, they have good trading conditions, FCA regulation and the customer support is very good. I would recommend them.