CitiFX Pro

Admin July 14, 2024

Summary

CITIFX PRO offers different trading platforms and three different account types for traders to choose from, as well as over 130 currency pairs, including exotic ones. CITIFX PRO has a presence in more than 100 countries, offers good customer service, and is well regulated. US Dollar margin funds are insured by the FDIC up to $250 000 per account holder.

Regulated

Physical Offices

United States.

Payment Methods Used

Wire Transfer

Meta Trading Softwares Used

MT4, CITIFX PRO

Overall Rating

4.2/5

Reviews

Ryan
1/5

Citi allows payments on their cards in excess of your entire account balance. There system clearly shouldn't allow this to happen. This caused me to incur late fees on other accounts. They also don't have a way to stop multiple payment attempts after it has been initiated. Just a heads up to other consumers.

Terri Williams
1.3/5

Citi is not a good company. They are very deceptive. They extend so-called offers to "check your rate" for a loan and then say you have applied for a loan even though the email says "check your rate." They are liars. They deliberately try to ruin your credit. It will probably read as an application for credit when all I attempted to do was check the interest rate. Go anywhere else.

Brenden
1/5

Can only score 1 star - would be NEGATIVE if you could - Citibank has been the worst bank I have ever dealt with, they lack any customer service, they lack any compassion. They are totally impossible to deal with on all levels, several times it has taken us to go to AFCA to complain about them as they simply do not care, do not respond and are so arrogant and ignorant to their customers. If you are considering this bank, I would highly suggest you stay clear, do not go anywhere near this bank, read all reviews. see how many people complain about the Finacial abuse. They seem a bank amongst their own rules. We have been with Citi for 1 year and it has been the greatest mistake possible and working on getting everything from them ASAP. We have asked for help to clarify as they constantly make changes and adjust figures to suit their KPI's and the response we get on phone and email. read your statements as it's not our job to explain why the details are changing so often.

Indra Wiriadarma
1/5

I have sent several e-mails and I did NOT receive single feedback.

Sheila Howard
1.2/5

They suck I just had the account they've locked it 4 times in 24 hours and you can't do anything about it

Robert
2/5

Terrible customer service

Kimberly Jane Hawkins
3.7/5

Citi is a great company offering an array of services

Mike
2/5

Terrible experience both online and on phone

Scott Bawek
2.3/5

This is the worst broker company to deal with! The policies and customer service are unbelievably bad!

Ana M. Reachi
1/5

Citibank is absolutely horrendous.

Arielle DeVon
1.6/5

This company is weird, DO NOT APPLY, DO NOT APPLY people. They waited a month after I kept calling to simply say " We can't process your application " something fishy is going on, they could be stealing our info, we input ALL of our personal information, to not be approved or even DENIED, I'm putting in a complaint, this is a scam.

Paul
2/5

Ridiculous Company to try to deal with

Cathi Thomas
1/5

Customer service is awful

Andy
1.1/5

The site and app are appallingly bad. Slow and crash every time you try to do literally anything. Customer service is unhelpful.

Klein
1/5

Absolutely the worst customer service

Nicolas Hamilton
3.1/5

Customer Service is bad.

Milla k
2/5

Costumer service are horrible. They have to improve their service .Non professional supervisors or representatives talking rough.

James
1/5

My account was hacked

Kelly Payne
2.6/5

This company is deceitful, dishonest, and should not be trusted with your money.

Kimberly Marshall
1/5

Horrible customer service